German Characters

Hi All,

Recently some of our German users have had some issues with the characters <ö ä ü Ö Ä Ü ß>. It might not display properly in emails or it might prevent not be saved in the database. A few tips to ensure that these characters are properly saved.

  1. Ensure database is set to utf8_general_ci
  2. Check your /global/config.php file doesn’t contain a $g_unicode = false; line and your /global/library.php does contain a $g_unicode = true; line (unicode is enabled by default, so unless you edited it this should be fine).
  3. Encoding of form is set in metatag in the header of your form document, please add this meta tag to your form: <meta http-equiv=”Content-Type” content=”text/html; charset=utf-8″ />
  4. In the form tag add “accept-charset=”UTF-8″ to the form <form … accept-charset=”UTF-8”>



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