Recently some of our German users have had some issues with the characters <ö ä ü Ö Ä Ü ß>. It might not display properly in emails or it might prevent not be saved in the database. A few tips to ensure that these characters are properly saved.
- Ensure database is set to utf8_general_ci
- Check your /global/config.php file doesn’t contain a $g_unicode = false; line and your /global/library.php does contain a $g_unicode = true; line (unicode is enabled by default, so unless you edited it this should be fine).
- Encoding of form is set in metatag in the header of your form document, please add this meta tag to your form: <meta http-equiv=”Content-Type” content=”text/html; charset=utf-8″ />
- In the form tag add “accept-charset=”UTF-8″ to the form <form … accept-charset=”UTF-8”>